ADDITIONAL CUSTOMER SUPPORT
We provide additional support that’s not only a part of our entrepreneurial culture, but an important element of our business model.
REMOTE ACCESS 24/7
In terms of our support you will receive software that makes it possible for us to remotely access your computer, make correct diagnosis and choose the best solution for your problem. No matter where or when.
INSTANT SUPPORT
Customers using our advanced support are automatically our first priority. Ragnar Simulator representatives are never far away and are there to assist with anything and everything.
SPARE PARTS DELIVERY
In the very unlikely event of a hardware failure, we’ve got you covered. Clients using our advanced support receive new parts much faster and without any delivery costs.